KPIgator service aggregates a company’s Hard numbers with the Soft numbers of the Balance Scorecard to better understand and operate the business with the highest profit and growth.

 

Correlating employee engagement and customer satisfaction directly with the company’s KPI (Key Performance Indicators) will give a positive effect on key business metrics. A partnership with Centrinomics™ enables your organization to design, implement, and execute an employee engagement strategy, and at the same time, your organization will have concrete evidence of the effect of this strategy on the bottom line. Understanding the Balance Scorecard of your business and how it relates to ROI is critical to greater profit and growth.

 

Balance Scorecard;

The characteristic of the balanced scorecard and its derivatives is the presentation of a mixture of financial and non-financial measures each compared to a 'target' value within a single concise report. The report is not meant to be a replacement for traditional financial or operational reports but a succinct summary that captures the information most relevant to those reading it. It is the method by which this 'most relevant' information is determined (i.e., the design processes used to select the content) that most differentiates the various versions of the tool in circulation. The balanced scorecard also gives light to the company's vision and mission. These two elements must always be referred to when preparing a balance scorecard.